We will like to share a little of our difficulties in handling last minute orders.

Personalised cakes are very demanding, for the fact that every cakes are different and there are many decorations need to be crafted in order to fully dress up a cake.

We sometimes have last minute requests from customers who seem to be very keen, attended consultations and verbally confirmed with us and told me that they will make a payment when reached home. However, some of the customers just made their promises without honouring them, they did not even contact us to inform that they wish to cancel their orders because they decided to take the offer from another baker. We already proceeded with some preparations and shoppings for their cakes, and we ended up with forgoing other potential orders and throwing aways the decorations that have been prepared. If we do not proceed with any preparations, if customer makes a payment one or two days before the due date, we are having too short of time to prepare.

We have quite a few similar encounters lately, two customers resolved with us but one other just granted another promise to pay a compensation but the promise is not honoured again.

I am very disappointed with empty promise of such and decided to introduce a new rule that any last minute order (10 days notice or shorter) must be paid in full upon consultation by cash only. We do not accept internet or ATM transfer or cheque payment on last minute orders.

Thank you for your understanding.

Dear all,

Thank you for your supports and we have decided to review our pricing due to increment of various costings and overheads.

Our general price guide serves as a useful tool to aid customers' planning of parties or weddings. The guidelines below are general ones, we reserve our rights to final the quotes based on individual requirements. Should there be any discrepancies on pricing information, the later published pricing applies.

BIRTHDAY CAKES
Smallest single tier round (based on 6inch dia round 4inch height, recommended for approx. 10-12pax) starts from SGD200.00.
Smallest two tier - round (based on 7inch dia round on bottom tier, 4inch dia round on top tier, each of the tiers to be 4inch height, recommended for approx. 20-23pax) starts from SGD300.00.
30pax (single tier, 9inch dia round at 4inch height OR two tier, 7inch square on bottom tier, 4inch square on top tier) starts from SGD350.00.
40-50pax based on 9inch dia round on bottom tier, 6inch dia round on top tier, each of the tier to be 4inch height, starts from SGD450.00.

Prices above are basic price that includes round cake tiers, reasonable amount of decorations, one set of name and happy birthday wordings, FOC normal candle and disposable knife. However, it does not includes other shapes or 3D sculptured or irregular shapes of cakes, people molding, cartoon figurines (normally provided by customers) and structures (ie. castle cake designs).

We have customers who purchase wedding category decorations for birthday occasions. In this case, wedding cake pricing will apply.

FRESH CREAM SPONGE CAKE
Standard design on round, square or heart shape cake:
Lychee (with or without martini), chocolate, strawberry or blueberry - SGD80.00 for first 10 pax and SGD6.00 per pax for subsequent servings.
Cream cheese chocolate or durian - SGD100.00 for first 10pax and SGD8.00 per pax for subsequent servings.

CUPCAKES
Mini cupcake with swirl piping, sprinkles and one flower decor starts from SGD3.00 each
Mini cupcake with fondant piece and decor starts from SGD3.50 each
Standard cupcake with swirl piping, sprinkles and one flower decor starts from SGD6.00 each
Standard cupcake with fondant piece and decor starts from SGD6.50 each
Remarks: there are additional charges on rental and deposit of cake stands and fresh flower decor, iced board, sugar names and happy birthday wordings, individual packing etc (subject to individual requirements)

WEDDING CAKES
Smallest two tier - round (serves approx. 20-23pax) starts from SGD380.00.
40-50pax starts from SGD600.00 - two tier rounds
75pax starts from SGD800.00 - two tier rounds
100pax starts from SGD1200.00 - three tier rounds

Prices above are basic price that includes round cake tiers, reasonable amount of sugar decorations/ real flowers, wordings. However, it does not includes other shapes or 3D sculptured or irregular shapes of cakes, people molding, figurine toppers (normally provided by couples) and structures (ie. castle cake designs). Additional charges apply to special flavours like rich fruit cake.

HANDMOLDED FIGURINES
For the handmolded figurines we customise to couples' outfits (the round faces dolls), it starts from SGD150.00 per pair along with the purchase of wedding cakes, otherwise it will cost SGD180.00 per pair of standing figurines for customers who do not purchase their wedding cakes with us. Additional accessories like bike, pets etc will be additional charged depending on the labour hours needed to craft.

DELIVERY CHARGE
SGD30.00 per destination without setup
SGD60.00 per destination with setup required
(There are a few exceptional destinations that may cost more, please check upon ordering cakes).

Special remark: In case of price discrepancies, the later published pricing applied.

Our new shop premise has been undergoing renovation for more than a week now. As contractor is confident to complete the renovation by 22nd of March, the move over period will fall between 22-24 of March. Once we have moved, the West Coast shop premise will cease operation. Please note that our new address is: 268 Joo Chiat Road.

Our existing phone number 67771702 will be active for another 6 months. From 20th March onwards, please contact us with our new number 6344 2988.

Due to frequent enquiries, Cherylshuen will be selling some non-decorated bakes (suitable for daily consumption) off the rack soon. We will release photos and pricing of daily bakes once the list has been finalised. Thank you for your supports and we wish to see you soon at our new shop premise.

Thank you.

We would like to inform our valued customers that there will be a slight delay in renovation of our new shop premise. Therefore, we will stay and operate at West Coast premise for another week till 26th March 2010.

The address of Joo Chiat shop is 268 Joo Chiat Road. We will keep everyone updated once the renovation is ready, and to upload the photos of its interior too.

We apologize for delay in updating our blog, photos of recent cake designs will be uploaded in one or two days time. Thank you.

Thank you to all our customers for supporting us over the years. We would gladly share a happy decision with all of you that we will make a MOVE to the east. Due to our relocation plan, we have to temporarily shut down our operation from 19th March 2010 till 31st March 2010.

Therefore, the last day to collect cakes from our current premise will be 18th March 2010. We will still be taking orders any date before 18th March 2010 or after 31 March 2010.

Cake collections and consultations falls on the 1st April 2010 will be carried in our shop premise located at Joo Chiat Road.

CHINESE NEW YEAR BREAK
We will be away from 12/02/2010 till 16/02/2010. The last day of collection/ delivery before Chinese New Year break is 11 February 2010 while operation resumes on the 17 February 2010.

We apologized that we will not be able to offer a variety of Chinese New Year biscuits this year, due to the relocation of shops. Pineapple tarts and pistachio cookies will be the only two biscuits on our baking list due to popular demand.

Unit Price: SGD28.00 per box (34 pieces)

Unit Price: SGD9.00 per box

Thank you.

We wish to publish a general guidelines on our basic cake price as it will be useful to customers' planning of parties or weddings. The guidelines below are general ones, we reserve our rights to final the quotes based on individual requirements. Should there be any discrepancies on pricing information, the later published pricing applies.

BIRTHDAY CAKES
Smallest single tier round (based on 6inch dia round 4inch height, recommended for approx. 10-12pax) starts from SGD180.00.
Smallest two tier - round (based on 7inch dia round on bottom tier, 4inch dia round on top tier, each of the tiers to be 4inch height, recommended for approx. 20-23pax) starts from SGD250.00.
30pax (single tier only) based on 9inch dia round cake 4inch height starts from SGD320.00.
40-50pax based on 9inch dia round on bottom tier, 6inch dia round on top tier, each of the tier to be 4inch height, starts from SGD380.00.

Prices above are basic price that includes round cake tiers, reasonable amount of decorations, one set of name and happy birthday wordings, FOC normal candle and disposable knife. However, it does not includes other shapes or 3D sculptured or irregular shapes of cakes, people molding, cartoon figurines (normally provided by customers) and structures (ie. castle cake designs).

We have customers who purchase wedding category decorations for birthday occasions. In this case, wedding cake pricing will apply.

CUPCAKES
Mini cupcake with swirl piping, sprinkles and one flower decor starts from SGD3.00 each
Mini cupcake with fondant piece and decor starts from SGD3.50 each
Standard cupcake with swirl piping, sprinkles and one flower decor starts from SGD6.00 each
Standard cupcake with fondant piece and decor starts from SGD6.50 each
Remarks: there are additional charges on rental and deposit of cake stands and fresh flower decor, iced board, sugar names and happy birthday wordings, individual packing etc (subject to individual requirements)

WEDDING CAKES
Smallest two tier - round (serves approx. 20-23pax) starts from SGD350.00.
40-50pax starts from SGD500.00 - two tier rounds
75pax starts from SGD680.00 - two tier rounds
100pax starts from SGD900.00 - three tier rounds

Prices above are basic price that includes round cake tiers, reasonable amount of sugar decorations/ real flowers, wordings. However, it does not includes other shapes or 3D sculptured or irregular shapes of cakes, people molding, figurine toppers (normally provided by couples) and structures (ie. castle cake designs). Additional charges apply to special flavours like rich fruit cake.

HANDMOLDED FIGURINES
For the handmolded figurines we customise to couples' outfits (the round faces dolls), it starts from SGD138.00 per pair along with the purchase of wedding cakes, otherwise it will cost SGD180.00 per pair for customers who do not purchase their wedding cakes with us. Additional accessories like bike, pets etc will be additional charged depending on the labour hours needed to craft.

DELIVERY CHARGE
SGD30.00 per destination (there are a few exceptional destinations that may cost more, please check upon ordering cakes).

Please also refer to this page for more information about pricing : PRICING

Special remark: In case of price discrepancies, the later published pricing applied.

Kindly be informed that the following dates are fully booked:

19 September 2009 till 04 October 2009

Any inquiries on party dates fall within this period that have not been confirmed with full payment will not honoured.

Appreciate your understandings!

Remark: Please note that 10, 11, 29, 30 of October 2009 will be closed next because schedule available during this period is tight.

We can be reached by calling 6777 1702 or emailing to cakes@cherylshuen.com. We will try to answer calls and reply to email inquiries as soon as possible, however, we could be too busy doing cakes during certain popular dates and temporarily stop replying mails. Appreciate your understandings.

Our shop premise is located at Blk 501, West Coast Drive, #01-274, Singapore 120501. However, due to heavy demand of baking and decorating schedule, all consultations will be set by appointments only.

For visitors who drive, it is possible to make use of the following site to find out the shortest point-to-point driving directory to reach our shop: SKYPIGEON

For bridal cakes, we request customers to pay a 50% deposit of total order value upon confirmation of their cakes. Balance 50% dues 14 days before delivery.

For birthday cakes, we collect full payment to confirm a booking. Please ensure sufficient clearing time for customers who make use of internet transfer or cheques.

We recognize confirmation of cake orders by payment receipt, we have no favours on big against small orders.

Cherylshuen specializes in customization of cakes and bakes. Therefore, our schedule is determined by orders on hand. Popular party dates will be booked out faster than weekdays.

Generally, we recommend customers to order at least two months in advance because bridal couples plan their event much in advance. If a date is available, 10 days notice is sufficient to do a nicely decorated cakes. Customers who wish to properly carry out their party themes are encouraged to plan earlier than that.

For customers who are sourcing a beautifully decorated cake with just a few days notice, we may recommend the use of fresh cream and sponge cake.